Troubleshooting Tips for a Kenmore Refrigerator

Troubleshooting Tips for a Kenmore Refrigerator. Kenmore refrigerators are built by a variety of well-known manufacturers, including Whirlpool, Frigidaire and Maytag, and sold to the public through Sears stores. Over time, your Kenmore refrigerator may break down, leaving you with the choice of paying for repairs or purchasing a new one. However, many common refrigerator problems can be diagnosed and corrected at home without the assistance of a repairman. Whether you have the state-of-the-art Kenmore Elite refrigerator or a less expensive Compact or SilverSteel model, the basic areas to troubleshoot are the same.

Follow some troubleshooting tips to get your Kenmore refrigerator back in service.

Check the Power

If your Kenmore refrigerator is not running and the light inside is not on, the unit is probably not getting any electrical power. Check that the power cord is plugged in and is not frayed or damaged. Go outside and inspect the circuit breaker switch that controls the kitchen. Reset the switch if it has been tripped, and replace any blown fuses.

Test the Thermostat

If you hear your Kenmore refrigerator running for extended periods, there could be a gap in the door gasket that is letting the cold air seep out, which forces the refrigerator to run longer to reach the desired temperature. A defective thermostat can also affect the refrigerator's ability to cool down. Test the thermostat by setting it to a higher temperature and waiting until the refrigerator stops running. When you move it back down to a lower setting, you should hear the refrigerator turn on.

Look for Drainage and Leaks

Water pooling under or in front of the Kenmore refrigerator may indicate a leak in the drain pan or a blocked drain tube. Clear out the drain tube at the bottom of the refrigerator. Inspect the drain pan under the refrigerator, and replace it if there are any cracks or holes. If your Kenmore refrigerator has an icemaker, check the water line behind the unit. Replace the line if it is cracked or broken. If water is leaking from the point where the line connects to the refrigerator, shut off the water supply valve and disconnect the line. Cover the threads of the refrigerator's inlet valve with Teflon tape, and reattach the water line.

Examine the Icemaker

Problems with your Kenmore icemaker is often a sign of other issues within the refrigerator. If your ice cubes are hollow or small, the icemaker is not getting enough water. Follow the instructions in your owner's manual to change the filter at the bottom of the refrigerator. If this does not correct the problem, close the water supply valve, and disconnect the water line from the back of the refrigerator. Clear out any debris that is clogging the line. Place the open end of the line in a bucket or sink, and open the water supply valve. Call a plumber to look for obstructions in your home's pipes if the water flow out of the supply line is weak.


  • Repair Clinic: Refrigerator Troubleshooting